Please do this before returning an iPad or iPod Touch!
If you want to return your iPad or iPod Touch to Sweetwater, please be sure to return it to factory state. If you’re not sure how, follow the steps below:
- Back up your device if you wish to transfer your data to another iOS device.
- On your device, go to Settings > General > Reset, then tap Erase All Content and Settings. This will completely erase your device and turn off all services.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.