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How do I authorize my Play product?

Authorization for PLAY products is done using the EastWest Authorization Wizard program that gets installed with your PLAY product. You must have an iLok USB Security Key plugged into your computer to register the product. Please note that iLok USB Security Keys are NOT included with PLAY products.

1.) Open the Authorization Wizard, which is located in the same application/program files folder as your installed PLAY program. On Mac, this is usually MacHD>Applications>EastWest, on PC it is usually C:/Program Files/EastWest. The first screen of the Authorization Wizard will allow you to use your current Soundsonline.com account name and password, or create one using the “Create a new account” link on this screen.

2.) If you already have a Soundonline.com account you will need to press “Modify your account” and link it to a www.ilok.com account name (which you can also create here if you do not already have one).

3.) Once you have modified or created your account, including inputting your ilok.com account name, you are ready to enter your Authorization Code and Authorize your product. The license will be downloaded directly to your iLok USB Security Key.

If your computer is not online, you can bring your iLok and your Disc #1 to a computer that is online and only install the Authorization Wizard on it to register. Once installed follow the same steps above.

Details on this process can be found in your Play System Manual .pdf file on pag. 25.

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Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.

Applies only to select items from this manufacturer. Ask your Sweetwater Sales Engineer for more details.