How to fix “Fatal Error” messages when launching Pro Tools on a Windows computer.
If you’re getting an error message that says “Fatal Error” when launching Pro Tools, try uninstalling and reinstalling Windows C++ Redistributable.
Uninstalling
Uninstalling C++ Redistributable is done just like any other program on your system. The different versions and components will be listed in Programs and Features (or Add or Remove Programs for Windows XP). To uninstall Microsoft Redistributable C++:
1. Open Programs and Features from the Windows Control Panel (or Add or Remove Programs for Windows XP). An easy way to bring this up on non-Windows XP systems is to type “programs and features” in the search field at the bottom of the Start menu.
2. Uninstall “Microsoft Visual C++ 2010 Redistributable Package (x64)”
Reinstalling
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- On this page, download Microsoft Visual C++ 2010.
- To save the download on your computer so that you can install it later, click Save and choose where you would like to save it.
- Navigate to where you saved the download, double click it, and follow the on screen instructions.
- Restart your computer.
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