As musicians, we know purchasing a new digital piano is challenging! To begin with, there are numerous high-quality manufacturers producing amazing instruments, with a lot of variations between models — some big and some small. Add to that copious internet reviews and videos with results that may only add to the confusion, and what could be a fun shopping experience can become overwhelming.
Sweetwater wants to be your one-stop shop for researching and purchasing digital pianos. We offer myriad ways to assist you in making informed and intelligent buying decisions. Sweetwater Sales Engineers are an invaluable resource with an encyclopedic knowledge of digital pianos and all other equipment we sell. Our inSync articles cover everything from multi-product comparisons to detailed demos of single instruments, giving you the most complete overview of your options.
Plus, the limitations of manufacturer warranties are a thing of the past, thanks to Sweetwater’s two-year Total Confidence Coverage™ warranty, which includes access to our on-site technicians who can handle any repairs or concerns that arise. Additionally, we provide 24/7 tech support to answer queries and get you back up and running quickly. Still not persuaded? We’ve only scratched the surface here; let’s go a little deeper into the reasons Sweetwater should be your first choice when purchasing a digital piano!
- Our Industry-leading Sales Engineers Provide Expert Advice
- Comprehensive Product Comparisons
- Thousands of Articles and Videos with the Info You Need
- Free Two-year Warranty with Every Digital Piano
- Free Tech Support for the Life of Your Instrument
Our Industry-leading Sales Engineers Provide Expert Advice
Sales Engineers at Sweetwater aren’t just in the business of selling things; they’re in the business of selling solutions. They’re NOT your typical sales representatives. Each Sales Engineer goes through a 13-week intensive training program to provide them with the skills and knowledge necessary to provide great service, as well as weekly meetings to keep them up to date on the latest recording and music technology gear. Plus, like you, many of them are artists, producers, engineers, beatmakers, and podcasters. Each Sweetwater Sales Engineer can get hands-on with all the latest instruments and equipment we carry thanks to our vast Sales Resource Center — a lending library packed full of gear. From the initial phone contact, their love for music and high-quality items is clear.
Speaking of phone calls, Sweetwater Sales Engineers are always available to answer your inquiries and soothe any concerns you may have over the phone. They maintain regular communication with the various manufacturers with whom we have strong working relationships, giving them direct access to information. They’re also in it for the long term. Many Sales Engineers have decades of experience assisting the same clients they did when they first started their careers, demonstrating an unrivaled commitment to our customers. Our Sales Engineers are the Sweetwater Difference for all these reasons and more.
Comprehensive Product Comparisons
When selecting a digital piano, you can easily be overwhelmed by the technical details. But, at the end of the day, the most important questions are “does a digital piano have the sounds you like?” and “does it meet your performance requirements?” That’s why we go out of our way to offer in-depth product comparisons, such as our popular “Digital Piano Shootout — with Sound Samples!” and “The Definitive Digital Piano Keyboard Touch Experiment.” At Sweetwater, our goal is to match musicians with the right gear to unleash their creativity!
Thousands of Articles and Videos with the Info You Need
When comparing digital pianos and other keyboard-related gear, inSync is an unrivaled source of high-quality reviews, tips and tricks, how-to articles, and more. Thousands upon thousands of articles detail everything from “Choosing an 88-key Digital Piano” to “FX Pedals for Keyboard Players“and even in-depth video demos of popular digital pianos and keyboards like the Studiologic Numa X Piano GT and the Casiotone CT-S1000V. Just visit inSync, enter your search terms, and explore the vast collection of information about many of the products that Sweetwater carries.
Free Two-year Warranty with Every Digital Piano
Imagine that the digital piano you purchased from Sweetwater has been performing flawlessly from day one, bringing you months of joy and impressing your bandmates and audiences with its exceptional quality. Then something happens, and it doesn’t work the way it should. You can relax knowing Sweetwater is on your side. With our Total Confidence Coverage™ warranty, every product we sell comes with a complimentary two-year warranty, which means you’re covered for at least two years against any manufacturer defect! Our award-winning service department is certified to repair the wide range of equipment we sell, and our professional Service Technicians will return your items to you fast and in working condition.
Free Tech Support for the Life of Your Instrument
It’s difficult to envision any questions about your digital piano that haven’t already been answered online thanks to Sweetwater’s service and support tools. However, if you can’t find the answer you’re looking for, then our award-winning tech support team is dedicated to providing you with the answers you need. Is there anything about your product that is not working as you think it should? Give one of our specialists a call, and they’ll help you solve your problem. Are you looking for further information on your new gear, or are you curious about compatibility with other products? Visit our SweetCare® 24/7 Online Technical Support page to search through over 28,000 articles that cover almost every inquiry and answer.
Conclusion
Sweetwater has over four decades of industry-leading service, and we pride ourselves on being the gold standard for customer care, providing you with all the tools you need to research and purchase your instrument. There are many reasons why buying through us is simply better, from our super-smart Sales Engineers to our fully qualified techs and the encyclopedic inSync archives of gear and software information. When you’re ready to make your next digital piano purchase, give your Sales Engineer a call at (800) 222-4700, and they’ll go above and beyond to connect you with the right gear.