When I start my Sony Media program, I receive a RunDLL error message showing: Error loading C:\PROGRA~1\Sonic or C:\PROGRA~1\Sony.
1) Go to Start–>Run and type REGEDIT, click OK
2) Browse to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
3) Change the value of: NtfsDisable8dot3NameCreation to 0
4) The problem will be corrected the next time you reinstall the program
If you are still receiving the error after following the above instructions, then reinstall the latest version of DirectX available from Microsoft’s site.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.
