Oops! I damaged part of my Sennheiser HDR, but I can still hear audio. Can I order replacement parts and attempt to fix it myself?
The only user replaceable parts are the cushions and Accupacks. Attempting to service other parts without the proper tools may result in further damage to the HDR- possibly rendering it totally inoperable. You must obtain an RA# then return your HDR headphone to Sennheiser Service. If it is determined by us to be within warranty, your credit card will not be charged.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.
