MOTU Issue: Network Cards and MOTU MIDI interfaces (Rare windows problem)

Mark of the Unicorn has been investigating several reports of compatibility issues between the MIDI Timepiece AV and Windows 98 on some systems. A symptom that some of our users have experienced when working with this combination is that the MTP/AV driver will successfully load, but upon reboot, only two MIDI ports appear in the Multimedia Control Panel: MTPAV Out All, and MTPAV Out ADATs. We have recently discovered two possible ways to work around this issue until we have an updated driver available.

Installing the MTP/AV drivers under Windows 98
1. Open the Add New Hardware Control Panel, and start the Add New Hardware Wizard by clicking the Next button. Windows 98 will automatically scan for Plug and Play devices, so you must click Next on the next Window that appears.

2. Once Windows has finished searching for Plug and Play devices, answer “No, the device is not in the list.”, and click the Next button.

3. Answer “No, I want to select the hardware from a list.” in the next Window, and click Next.

4. Select “Sound, video and game controllers” from the list that appears and click Next.

5. Press the “Have Disk” button in the next window.

6. Insert the floppy disk containing the MTP/AV driver, and click OK in the next window.

7. Make sure that the MIDI Timepiece AV is selected in the next window, and click OK.

8. Click Finish to install the MTP/AV driver.

9. Once the appropriate files have been copied into your system, a warning message about the number of active MIDI ports may be displayed. Click OK, this issue only pertains to Windows 95. You will then be asked to perform an Auto Setup to detect the correct settings for the MTP/AV driver. Click Yes. If the Auto Setup reports that it cannot find the MTP/AV, click OK, and then click the Reset button in the lower right hand corner of the driver window. Now perform another Auto Setup, and the driver should report a success.

10. Now select one of the two methods below.

Method One
Load the MTP/AV drivers as described above, but when prompted to restart the PC, turn the power off on the MTP/AV, then restart the Computer. At the point that Windows initializes the MTP/AV driver, it will display an error message that indicates that the MTP/AV cannot be found. Turn the power of the MTP/AV back on, and click the Retry button on the error message. You should then see the green output lights of the MTP/AV blink in series. This will indicate that the driver has successfully initialized.

Method Two
Note: The procedure below will disable your internet access. If you use your PC to access the internet, connect to a network, or AOL, you will want to use the first method instead.

In Device Manager, disable any Modems or Network cards by selecting “Disable in this hardware Profile”. Restart the computer.

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