I lost the serial number or registration code for my Cakewalk software. What should I do?

If you have lost your serial number or registration code for your product you may be able to pull it up from Cakewalk’s records without having to contact Cakewalk Customer Service.

Option 1 – Sign in to your Cakewalk account:

1. Log-in to your store account by visiting http://www.store.cakewalk.com and clicking the ‘Sign In’ button
2. Once you are logged in click the ‘My Account’ button from the top menu
3. From the ‘My Account’ menu on the left click the ‘My Registrations’ link to see all of your registered products

Please note:
The Cakewalk Store is split into multiple regions. If you are having trouble logging in, verify that you are in the same region that your account was created in. You can change the current region by clicking the ‘Change Region’ link in the upper right corner of the store. 

If you don’t know your password to log into your account, you can also reset your password by clicking the “Forgot your Password? Click here” link just below the sign in boxes for Email address and password. By filling this out, a new password will be sent to the email address on file. Make sure you check your Spam or Junk email folder and add the Cakewalk.com domain to your safe list.

Option 2 – Use Cakewalk’s Lost Registration Code tool:

You can also use Cakewalk’s Lost Registration Code tool by clicking here.

Knowledge Base