¡Obtenga asesoría en español!  Llámenos hoy a (800) 222-4701
(800) 222-4700 Talk to an expert!
Loading Cart
Your Cart Is Empty

See what's new at Sweetwater.

My Cart this.cartQty

Canon PTZ Add-On Software Activation Instructions

Getting Started

To activate your new Canon Add-On Application, follow the instructions and videos below. 

Activation Instructions

  1. Download and install the latest firmware for your camera. 
  2. Download the Auto Tracking or Auto Loop application package for your operating system (Windows / Macintosh). 
  3. If on Windows, unzip the .zip file. If on Macintosh, open the .dmg file. 
  4. Follow the instructions in the License Activation Tool user manual located in the .zip or .dmg file. 
  5. Refer to Entitlement ID(s) (EID) in the Software Activation Instructions email sent by Sweetwater. 

Firmware and Application Downloads

Latest firmware, Auto Loop & Auto Tracking Download Locations: 

Video Guides

Windows Videos

Mac Videos

Back to Top

When you need help, Sweetwater has the answers!

Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.

Click here for 28,000 answers to your tech questions Knowledge Base

Hundreds of Deals in the DealZone