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When I try to start a project in Steinberg Cubase or Nuendo on Windows, it crashes.

The problem described in this article affects all versions of Cubase and Nuendo making use of the Steinberg Hub (Cubase LA/AI/Elements 7, Cubase and Cubase Artist 7/7.5 and Nuendo 6.5).

When the application using the Steinberg Hub crashes right after launching a project, the issue is most probably related to the recent Windows update KB2977629  (9th of September 2014).

The error message displayed will be similar to this one:

Crash Error Message

There is currently one known permanent workaround:

  • Disable the Steinberg Hub
    Open Cubase without launching any project
    Go to File -> Preferences -> General -> Untick “Use Steinberg Hub”

Steinberg are currently investigating and trying to find a solution together with Microsoft as soon as possible.

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