Universal Audio Apollo Thunderbolt Windows Setup
Getting started
In this guide, we will show you how to set up a Universal Audio Apollo Thunderbolt interface on Windows PC’s. Follow the sections below to get started.
Update Windows OS settings
IMPORTANT: Before continuing, check that your Windows PC and Thunderbolt ports (adapters, too) are fully compatible with your Apollo interface. Check out Universal Audio’s Apollo Thunderbolt Windows Compatibility guide for information.
Some Windows settings must be updated before connecting an Apollo Thunderbolt interface to your PC. That typically means updating the operating system, Thunderbolt drivers, and BIOS.
Update Windows
Thunderbolt 3 requires the latest version of Windows to function correctly. While Windows 10 performs automatic updates, it’s always good practice to check and make sure you’re running on the latest version before connecting your Apollo Thunderbolt interface.
- Click the Windows Start icon, click Settings (cog icon), and then select Update & Security.
- Click Windows Update and select Check for updates.
Update Thunderbolt 3 driver and BIOS
After Windows has been successfully updated, you’ll need to install the latest Thunderbolt 3 driver for your motherboard and also update your BIOS. Since there are many different brands of motherboards, you’ll need to confirm the motherboard’s manufacturer and model before downloading. Here’s how to check what type of motherboard you have.
- Click the Windows Start icon, type system, and select System Information.
- When the System Information window opens, click System Summary. The motherboard manufacturer and model will be listed as BaseBoard Manufacturer and BaseBoard Product.
- Open a web browser, go to the manufacturer’s website and search for the latest Thunderbolt firmware, drivers, and BIOS update. Often times, Thunderbolt drivers and firmware will be listed under the Chipset category.
- Go to your Downloads folder, run the installers, and then restart your computer.
Enable Thunderbolt in BIOS
IMPORTANT: If you’re unsure on how to navigate through your PC’s BIOS, please refer to the computer or motherboard manufacturer’s owner’s manual or contact their support team. Changing the wrong settings can lead to system instability.
Depending on what system you have, you may need to enable Thunderbolt within your BIOS. This is especially true if you installed a Thunderbolt PCI-e card. To enter the BIOS, you typically need to keep pressing the F2, F11, or Del key as soon as you turn the computer on. However, each BIOS is different, so you will need to consult the computer or motherboard’s manual for instructions on how to enter the BIOS and how to enable Thunderbolt.
Configure Windows Thunderbolt device
You can connect the Apollo Thunderbolt interface once Thunderbolt has been enabled in your PC’s BIOS settings. After connecting it to your PC, you will need to “approve” the device to allow it to function correctly. Follow these steps to configure and approve the Apollo Thunderbolt on Windows.
- Connect the interface to the Thunderbolt port, and then turn the unit on.
- Once connected, you will receive a notification stating that the Thunderbolt application must run with Administrator privileges. Click OK to continue.
- When the Approve Thunderbolt Devices window appears, click the dropdown box next to the interface, select Always Connect, and click OK.
Approving an Apollo Thunderbolt on Windows.
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