0% Interest for 24 Months! Learn more »
(800) 222-4700
  • Español: (800) 222-4701
Microphone Month


How do you perform a repair of Windows XP? (sometimes called a repair installation)

Configure your computer to start from the CD-ROM drive. (Creation Station users default to this) For more information about how to do this, refer to your computer’s documentation or contact your computer manufacturer. Then insert your Windows XP Setup CD, and restart your computer.
-Note- You need to always use a Windows disk that is the same as the version of Windows you intend to repair. For example, You can NOT use a Windows XP Pro disk to repair Windows XP Home.

1. When the “Press any key to boot from CD” message is displayed on your screen, press a key to start your computer from the Windows XP CD.
(Note, if you do not see the “press any key…” prompt, try rebooting again while holding the F8 key. You’ll see a window asking you to choose the boot device.)

2. Do not choose the option to press R to use the Recovery Console.

3. Press ENTER when you see the message “To setup Windows XP now,” and then press ENTER displayed on the Welcome to Setup screen.

4. In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

5. Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6. Follow the instructions on the screen to complete Setup.

-Note- The repair process may take as along as 45 minutes to complete. During a repair installation, all of your Windows system files are rewritten. Anything you have installed or saved should remain unaffected. If the repair installation does not help, then you will probably have to reinstall Windows. If this does not help, and you are using a Creation Station, you may need to run Acronis. please see article number 29388 for more details.

Click here for 28,000 answers to your tech questions