I cannot access the Identit-e site or process my transaction request due to an issue with my web browser. What do I do?
If the Identit-e site indicates that it cannot process your request, you can try to resolve the issue by clearing your browser cache. To learn about how to clear your cache, visit http://www.wikihow.com/Clear-Your-Browser’s-Cache.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.
