eMedia Software Activation Instructions

DOWNLOADABLE PRODUCT INSTALL GUIDE
Note: If your software was fulfilled via the Xchange Market Platform or a 3rd Party, you may have received a direct download link and can bypass steps 1 & 2.
As an example, we are using eMedia Guitar Method, but the process is similar for all eMedia software titles.
Follow the instructions below to download, install, and use your eMedia software:
Step 1: Select Your Software
If you have not received a direct download link, please go to the link below and select the software you wish to download from the drop down menu.
https://www.emediamusic.com/download/software.html

Step 2: Choose Your Operating System
After you select the your product, choose which operating system you are using (Windows or Mac) and wait for the download to finish.

Step 3: Install
When the download finishes, find it in your downloads folder or wherever your downloads normally appear. Then, double click the .exe/.dmg file to begin the install process.
Windows: Click Next through each prompt to install.
Mac: Drag the application into the Applications folder.


Step 4: Launch & Authorize
When your install finishes, open the application. By default, an Icon for the application will be located on your desktop for Windows and in your Applications folder for Mac
Enter the serial number you received in the “Software Activation Instructions” email from your Sweetwater Sales Engineer or on a sticker on the front CD sleeve your disc came in. The serial number is a 16-digit alphanumeric code in the following format: xxxx-xxxx-xxxx-xxxx

Sweetwater and eMedia strongly recommend you register your software with eMedia, in case you lose your serial number or have concerns about the product and want them to research your case specifically.
If you have any further questions, you can reach eMedia at (888)-363-3424 or at www.emediamusic.com. To submit a Tech Support Request with eMedia, please visit: http://support.emediamusic.com
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Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.
Applies only to select items from this manufacturer. Ask your Sweetwater Sales Engineer for more details.