My Unlock Code doesn’t work / The registration web site won’t accept my Serial Number.
99% of the time, this is due to a typo when entering numbers into our site, or into the Authorize Ivory application. Make sure that all capitalization and dashes are correct, and that there are no leading or trailing spaces left in the fields.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.
