Native Instruments applications crash or hang on startup in Windows.
– Before proceeding, make sure you run the NI Service Center and install the latest updates for your software.
– At first, you should deactivate the onboard audio card. You can do this in the device manager of Windows. Go to Start>Run and then type devmgmt.msc into the dialog box. The device manager will pop up. Go on “Audio-, Video-, Gamecontroller”. Right-click your audio card and choose “Properties”. On the bottom of the general tab you can choose to deactivate the respective device.
If this does not help you should subsequently deactivate other sound cards until the application launches. If it comes to the situation where you even have to deactivate the soundcard that you actually want to use with the application, you should make sure to have the latest driver installed. Refer to the homepage of the manufacturer of your soundcard for driver updates.
– Furthermore, you should avoid that two or more applications try to use the soundcard simultaneously. Disable other applications such as Audio-Chat-Applications etc..
– It may also be helpful to install the standalone freeware ASIO driver called ASIO4ALL and use your soundcard with this driver. Generally, after a driver conflict occurred it may be necessary to restart the computer.
– Check the minimum system requirements for the NATIVE INSTRUMENTS software which you want to use; you can find these on the individual product pages on our website. The minimum requirements are the very least you can get by with, and are often not enough for larger projects. TIP: if your project calls for more instruments, more plug-in instances, etc. adding more RAM may help significantly.
– Make sure you have the most recent updated version of your NATIVE INSTRUMENTS software.
– Make sure that you have not clicked on an outdated application alias / shortcut. Try starting the application directly from the C:\\Program Files\Native Instruments\
– Try restarting your computer. You may also try (temporarily) disconnecting any audio interfaces and computer peripherals like printers, scanners and the like.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.
Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.
Applies only to select items from this manufacturer. Ask your Sweetwater Sales Engineer for more details.