Using my MBox2 on a PC, Pro Tools sometimes says it “Cannot locate Digidesign hardware.”
Refreshing you USB Host Contrllers can often solve this problem. Disconnect your USB devices before proceeding:
1. Right mouse click on your “My Computer” Icon:
2. Choose “Manage” from drop down list
3. Then double click on “Device Manager”
4. On the list of components click on the “+” sign to the left of “Universal Serial Bus Controllers.”
5.Highlight the first one “Intel(R)…Host Controller” and right click on it.
6. Choose “Uninstall” from the drop down list.
7. You will get a warning that you are about to uninstall this device.
8. Hit Ok.
9. Repeat steps 5-8 for every USB Host controller. All Host Controllers and USB Root Hubs should now be gine from the Device Manager.
10. Restart Windows. Windows will automatically reinstall fresh drivers. Wait until all “Found New Hardware” wizards complete themselves.
Now, reconnect you USB devices to the same ports they were in originally. They should now work properly.
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Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.
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