Our Tech Support Department has had several questions on this topic. If you purchase a 3rd-generaton Avid Mbox with bundled Pro Tools 9, and want to receive your free upgrade to Pro Tools 10, you must register both the hardware and the software — the packages come with two registration cards.
- Registering Pro Tools 9 software will get you the Pro Tools 10 “no cost upgrade.” (Please allow 7-10 business days.)
- Registering the Mbox hardware will get you the free, limited-time instruments.