Why is my Windows Multimedia control panel greyed out when I install my M-Audio Duo USB audio interface?
You should go into your device manager and delete the WinMM WDM Audio Compatability Driver. Here’s how:
Right-click on My Computer, go to Properties – Hardware – Device Manager – Sound, Video, and Game Controllers.
Right-click Microsoft WinMM WDM Audio Compatability Driver, and choose Uninstall.
Reboot, and that should fix it.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.