MultiTracks Software Activation Instructions

Getting Started

In this guide, we will show you how to activate and access your MultiTracks software. To continue, follow each of the sections below.  

1. MultiTracks Account
   • Sign in to existing MultiTracks account
   • Create new MultiTracks account
2. Activation Code
   • Redeem Activation Code
3. Playback App
   • Download and install Playback

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MultiTracks Account

MultiTracks software requires a MultiTracks account. If you already have a MultiTracks account and want to register your new software to that account, please verify the username and login before proceeding. Most users will only have one account, but in some cases, you may choose to create another account to distinguish different locations, users, etc…    

IMPORTANT! Do not create multiple MultiTracks accounts if you only need one. Instead, try accessing the account using your current login. If necessary, try resetting your password or recovering your account login.    

Either sign in to your existing MultiTracks account or create a new one, then proceed to Activation Code.  

Sign in to existing MultiTracks account

1. Go to the MultiTracks Login page.  
2. Enter your current login and click Log in.  
3. Click your user icon and select Order History.  
4. Verify your current products are registered to the current account. 

Create new MultiTracks account

1. Go to the MultiTracks registration page. 
2. Complete the form and click Create account. 
3. Sign in using your new login to verify your account.  

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Activation Code 

Sweetwater has emailed you the Activation Code to activate your software. Open the email, find the Activation Code, and follow the steps below to register.  

Redeem the Activation Code and continue to download and install Playback.   

Redeem Activation Code  

1. Go to the Live Bundle Activation page.  
2. Enter your Activation Code and click Apply. 

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Playback App 

MultiTracks software is downloaded from the Playback app.  

Download and install Playback 

1. Go to the Playback page.  
2. Click your product’s download button compatible with your device.  
3. Follow the on-screen instructions to complete installation.  

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Wrapping Up 

Additional configuration may be required depending on the other products you are using MultiTracks software with. Go to the MultiTracks Support page for additional MultiTracks support resources or contact us directly for help with your Sweetwater purchase.  

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