My JL Cooper CS-32 USB does not work with Windows XP. What can I do?
First, check to see if the virtual MIDI port is showing up in Windows. Go to Start – Settings – Control Panel – Sounds and Audio Devices – Audio and see if JLCooper CS-32 shows as a MIDI device. If so, the problem likely lies in the software.
If it does not show up, close Sounds and Audio Device Properties and go to System – Hardware – Device Manager. Make sure these devices show up under:
* Ports (COM & LPT): USB Serial Port (COM1)
(or COM2, COM3, COM4)
* Sound, Video, and Game Controllers: JLCooper CS-32
* Universal Serial Bus Controllers: USB High-Speed Serial Converter
It is possible under Sound, Video, and Game Controllers that you have a USB Device with a yellow exclamation point under it. If so, double-click this device and hit Reinstall Driver. Choose Install from a list or specific location (Advanced) and hit Next. Choose the location as c:\program files\JL Cooper\CS32 and hit Next. This should complete the hardware installation. Now check your MIDI ports above for the JLCooper CS-32.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.
