Initial Audio Software Activation Instructions
Getting Started
In this guide, we will show you how to activate and access your Initial Audio software. To continue, follow each of the sections below.
Initial Audio Account
Initial Audio software requires an Initial Audio account. If you already have an Initial Audio account and wish to register your new software to that account, please verify the username and login before proceeding. Most users will only have one account, but in some cases, you may wish to create another account to distinguish different locations, users, etc…
IMPORTANT!
Do not create multiple Initial Audio accounts if you only need one. Instead, try accessing the account using your current login. If necessary, try resetting your password or recovering your account login.
Either log in to your current Initial Audio account or create a new one, then proceed to Product Code.
Log in to current Initial Audio account
- Go to the Initial Audio website.
- Click My Account, enter your current login, and click Sign in.
- Verify your current products are registered to the current account.
Create new Initial Audio account
- Go to the Initial Audio website.
- Click the user icon and then click Sign up.
- Complete the form and click Sign up.
- Sign in using your new login to verify your account.
Product Code
Sweetwater has emailed you the Product Code to activate your software. Open the email, find the Product Code, and follow the steps below to register.
Activate Product Code
- Go to the Registration page.
- Enter your Product Code and click Submit Product Code.
Download and Install
Initial Audio software is downloaded from your account’s My Downloads page.
Download and install software
- Go to your account’s My Downloads page.
- Click your product’s download button compatible with your computer.
- Open your Downloads folder and run the installer:
- PC: Right-click the .zip file, select Extract all…, then click Extract. In the new folder, double-click the .exe file and follow the on-screen instructions.
- Mac: Double-click the .zip file to unpack it. Double-click the .pkg file and follow the on-screen instructions.
Wrapping Up
Additional configuration may be required depending on the other products you are using Initial Audio software with. Go to the Initial Audio Support page for additional support resources or contact us directly for help with your Sweetwater purchase.
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Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.
Applies only to select items from this manufacturer. Ask your Sweetwater Sales Engineer for more details.