Initial Audio Software Activation Instructions

Getting Started 

In this guide, we will show you how to activate and access your Initial Audio software. To continue, follow each of the sections below.  

1. Initial Audio Account 
   • Log in to current Initial Audio account 
   • Create new Initial Audio account 
2. Product Code 
   • Activate Product Code 
3. Download and Install 
   • Download and install software 

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Initial Audio Account 

Initial Audio software requires an Initial Audio account. If you already have an Initial Audio account and wish to register your new software to that account, please verify the username and login before proceeding. Most users will only have one account, but in some cases, you may wish to create another account to distinguish different locations, users, etc…    

IMPORTANT!
Do not create multiple Initial Audio accounts if you only need one. Instead, try accessing the account using your current login. If necessary, try resetting your password or recovering your account login.    

Either log in to your current Initial Audio account or create a new one, then proceed to Product Code.  

Log in to current Initial Audio account 

1. Go to the Initial Audio website.  
2. Click My Account, enter your current login, and click Sign in.  
3. Verify your current products are registered to the current account. 

Create new Initial Audio account 

1. Go to the Initial Audio website. 
2. Click the user icon and then click Sign up. 
3. Complete the form and click Sign up. 
4. Sign in using your new login to verify your account.  

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Product Code 

Sweetwater has emailed you the Product Code to activate your software. Open the email, find the Product Code, and follow the steps below to register.   

Activate Product Code 

1. Go to the Registration page.  
2. Enter your Product Code and click Submit Product Code. 

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Download and Install  

Initial Audio software is downloaded from your account’s My Downloads page.  

Download and install software

1. Go to your account’s My Downloads page.  
2. Click your product’s download button compatible with your computer.  
3. Open your Downloads folder and run the installer: 
   • PC: Right-click the .zip file, select Extract all…, then click Extract. In the new folder, double-click the .exe file and follow the on-screen instructions. 
   • Mac: Double-click the .zip file to unpack it. Double-click the .pkg file and follow the on-screen instructions. 

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Wrapping Up 

Additional configuration may be required depending on the other products you are using Initial Audio software with. Go to the Initial Audio Support page for additional support resources or contact us directly for help with your Sweetwater purchase.  

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