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How do I trash my Pro Tools preferences?

If you’re having trouble with Pro Tools, try trashing preferences. It’s a great way to reset Pro Tools to its default settings while leaving your work untouched.

Before you get started, Save your session and Quit Pro Tools. The steps below won’t have any affect if Pro Tools is running while you trash preferences. The steps below are organized by operating system (Mac or Windows) and Pro Tools version.

Mac

Pro Tools 11 & 12

1. With Finder as the active application, click on the Go menu, hold the Option key and click Library.

2. Click on the Preferences folder and delete the following items:

  • Preferences > Avid > Pro Tools
  • com.avid.ProTools.plist 

3. Open the Trash, click Empty, then Empty Trash .

Pro Tools 10 and below

  • Go to Macintosh HD > Library > Application Support > Digidesign and delete the Databases folder.
  • Go to your User folder and select Library (on Mac OS X 10.7 and up, click on the Go menu, hold the Option key and click Library).
    • Go to the Preferences folder and delete the following items:
      • com.digidesign.ProTools.plist
      • DAE Prefs
      • DigiSetup.OSX
      • Pro Tools Prefs
  • Empty your trash.

Windows

Pro Tools 11 & 12

Windows 8 & 10

  • Go to C:Users > *Your User Name*AppData > Roaming > Avid and delete the Pro Tools folder.
    • Note: If you cannot find the AppData folder, click on the View tab, above Show/hide check Hidden Items

A quick way to access this location:

  1. Hold the Windows Logo key and press R. In the Run dialog box, type %appdata&/avid and click OK.
  2. Right click the Pro Tools folder and click Delete.
  3. Right click the Recycle Bin and click Empty Recycle Bin. On the following prompt, click Yes to confirm empty of the Recycle Bin.

Pro Tools 9 and 10

Windows 7

  • Go to C:\Program Files (x86)\Avid\Pro Tools\Databases\Unicode and delete the Volumes folder.
  • Go to C:\Program Files (x86)\Avid\Pro Tools\DAE\ and delete DAE Prefs.
  • Go to C:\Users\*user name*\AppData\Roaming\Avid and delete the Pro Tools folder.
    • Tech Tip: If you cannot find the AppData folder, click on Organize and choose Folder and Search Options. Click on the View tab, then select Show Hidden Files and Folder. Click Apply, then OK. AppData should now be visible.
  • Empty your recycling bin.

Windows XP and Windows Vista

  • Open your C: drive and delete Digidesign Databases (Pro Tools 8.0.2 and below).
  • Go to C:\Program Files\Digidesign\Pro Tools and delete the Databases folder.
    • Be sure to backup your catalogs if you are using Pro Tools HD, DV Toolkit 2, or Complete Production Toolkit).
  • Go to C:\Program Files\Common Files\Digidesign\DAE and delete DAE Prefs.
  • Go to C:\Documents and Settings\*user name*\Application Data and delete the Digidesign folder.
  • Empty your recycling bin.

 

Helpful Links

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