Capsule Audio Software Activation Instructions
Getting Started
In this guide, we will show you how to activate and access your Capsule Audio software. To continue, follow each of the sections below.
Capsule Audio Account
Capsule Audio software requires a Capsule Audio account. If you already have a Capsule Audio account and wish to register your new software to that account, please verify the username and login before proceeding. Most users will only have one account, but in some cases, you may wish to create another account to distinguish different locations, users, etc…
IMPORTANT!
Do not create multiple Capsule Audio accounts if you only need one. Instead, try accessing the account usingyour current login. If necessary, try resetting your password or recovering your account login.
Either log in to your current Capsule Audio account or create a new one, then proceed to Portal.
Log in to current Capsule Audio account
- Go to the Capsule Audio website.
- Enter your current login and click Login.
- Verify your current products are registered to the current account.
Create new Capsule Audio account
- Go to the Capsule Audio website.
- Click Get Started.
- Complete the form and click Create account.
- Sign in using your new login to verify your account.
Portal
Capsule Audio software is downloaded from the Portal app.
Download and install Portal
- Go to the Portal Download page.
- Click your product’s download button compatible with your computer.
- Open your Downloads folder and run the installer:
- PC: Right-click the .zip file, select Extract all…, then click Extract. In the new folder, double-click the .exe file and follow the on-screen instructions.
- Mac: Double-click the .zip file to unpack it. Double-click the .pkg file and follow the on-screen instructions.
Configure storage settings
- Open Portal.
- Click the settings icon and select Change.
- Select your sound library storage location.
License Key
Sweetwater has emailed you the License Key to activate your software. Open the email, find the License Key, and follow the steps below to register.
Register License Key
- Go to the Dashboard page.
- Click Register a new product.
- Enter your License Key and click Register.
Download and Install
Capsule Audio software is downloaded from the Capsule Audio page.
Download and install sound libraries
- Open Portal.
- Click your product’s download button.
Wrapping Up
Additional configuration may be required depending on the other products you are using Capsule Audio software with. Go to the Capsule Audio Support page for additional support resources or contact us directly for help with your Sweetwater purchase.
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