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I can’t connect to my DriveRack with a USB to Serial adpter. What is wrong?

Not all adapters will work with the DriveRack products. Some will work with some computers and not others. Please take a look at this list below for more information on these adapters.

PCMCIA to Serial Adaptors:
If your computer does not come with a Serial port, we recommend that you use a PCMCIA to Serial Adaptor. While PCMCIA adaptors are more expensive we have found that they work more consistently with more computers and more external devices than USB to Serial converters. We have tested the following PCMCIA to Serial adaptor:
Quatech SSP-100 http://www.quatech.com/catalog/rs232_pcmcia.php

Other PCMCIA to Serial adaptors reported to work with computers in the field include the following: http://www.socketcom.com/product/serial.asp
http://www.bb-elec.com/product_family.asp FamilyId=23&Trail=6&TrailType=Main

Due to the fact that the functionality of USB to RS-232 converters is highly dependent on the computer, we can not guarantee that any USB to SERIAL converter will work with
your computer OS and motherboard combination. The following list includes converters known to work with some computers in the field but we will not be responsible for any communication failure.

USB to Serial Adaptors:
NOTE: When using any serial interface with DBX products you must use the DBX Null Modem cable supplied with that product.
We have tested the following USB/Serial adaptor with Windows 98, 2000 and XP along with the MacBook Pro.
Microbarn.com ADA-USERIAL http://www.microbarn.com/USBAdapters_ADAUSERIAL–18-162-100099.html source=gadwords

Other USB/Serial adaptors reported to work with computers in the field include the following:
Tripp-Lite U209-000-R http://www.tripplite.com/products/product.cfm?productID=2430Radio Shack 26-183

http://www.radioshack.com/product.asp?cookie%5Ftest=1&catalog%5Fname=CTLG&pr
oduct%5Fid=26-183

USBGear USBG-232 http://www.usbgear.com/item_162.html
Keyspan USA-19HS http://www.keyspan.com/products/usb/USA19HS/

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Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.

Applies only to select items from this manufacturer. Ask your Sweetwater Sales Engineer for more details.