Cannot load firmware. MIDI I/O is not seen in AMS or Pro Tools 6.x.
1) Before installing the MIDI I/O setup or trying to load firmware all MIDI devices and cable connections must be disconnected from the MIDI I/O. Pull out the USB cable press and hold the reset button reconnect the USB cable and depress the reset button after the ONLINE light is lit.
2) After running the MIDI I/O Setup application and updating the firmware, connect your MIDI devices and configure your MIDI I/O
in the AMS setup.
When you need help, Sweetwater has the answers!
Our knowledge base contains over 28,000 expertly written tech articles that will give you answers and help you get the most out of your gear. Our pro musicians and gear experts update content daily to keep you informed and on your way. Best of all, it’s totally FREE, and it’s just another reason that you get more at Sweetwater.com.