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I’m using an

The M300 features line inputs which require a higher signal than a microphone (in most cases) can provide, when connected directly.
Also the M300 outputs are line level, a signal too high for most mic inputs on mixers.

Ideally, you should either:

Connect your M300 to the effect loop of your mixer using the send/returns on the mixer – or –
Connect your microphone to a mic preamp capable of providing a line level signal to the M300 inputs, and then connect the outputs of the M300 to the line inputs of your mixer.