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In the computer world, a “utility” is a specialized software tool that’s specifically designed to carry out what might best be called housekeeping functions. There are utility programs for monitoring, tuning, tweaking, and troubleshooting. Apple realized by OS X 10.3 that users were using these programs more than ever and added a Menu command that takes you directly to the Utilities Folder: In the Finder, choose Go > Utilities. (The shift-command-U keystroke will also take you directly there.)

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