Here at Sweetwater, our Sales Engineers are committed to helping you achieve your musical dreams. And, by shopping with a Sweetwater Sales Engineer, you’re working with a real person — not a shopping algorithm. They listen to your goals, consider your budget, and talk to you about products they’ve actually used and trained on. If you have any questions or concerns, you can call your Sales Engineer to straighten them out. Plus, you’ll never have to pay to consult your Sales Engineer on purchases either. And remember, our Sweetwater Sales Engineers aren’t just a great resource to help you find the gear you need; they are the Sweetwater Difference.
We’re Musicians — Just Like You!
Many of our Sales Engineers are producers, beat makers, or podcasters, or they play in bands. They share your passion for music and technology.
We are passionate, highly trained, and experienced music makers ourselves. We receive hands-on training with all the newest, hottest gear so we can help you decide what’s best for you. Our experiences in touring, studio recording, and live sound are directly available to you. Just give us a call.
Dave Dunsire
We’re Highly Trained Product Experts
Sweetwater Sales Engineers are involved in training every week, multiple times a week. They talk directly to manufacturers to find out answers about gear. That’s why they are experts in the gear you want and the gear you need.
My customers all love talking about gear! It’s so rewarding to help customers find the right solutions to their problems. I often recommend a customer buy something less expensive than the more expensive product they initially thought they needed. That’s because I’ve seen it all, I’ve tried it all, and I can truly help them get the best deal on the right gear. The value in the relationship I have with my customers is that they know they are taken care of. There truly isn’t anything better than knowing that the company you bought from has your back.
Nate Burkhardt
We Offer Support and Advice You Can Trust
Sometimes you have a question that you can’t find the answer to. Every musician needs a trusted information source — a smart person who knows the answers. We are those guys and gals. And we work hard every day to learn more so we can answer those questions you may have.
As Sales Engineers, we get to know our customers as their musical journey progresses. Along the way, we grow our shared passion for music! And, as time goes on and I get to know what my customers are working on, I can help them make the right choices. I listen to them, guide them, and support their goals. Our customers receive personal advice from someone who actually cares!
Ian Lemberg
We’re in It for the Long Run
We have Sales Engineers who have worked with their clients for decades now. They know the history, the gear, and the goals their customers have. And they look out for those customers like they’re looking out for a friend.
I have clients who I’ve worked with for more than 11 years. Who’s more qualified to help you select your gear than someone you’ve grown to know and trust? That’s what shopping with a Sales Engineer is all about. Music, relationships, and trust.
Mike Baldonado
We’re Natural Problem Solvers
With new gear and instruments coming out every day, it’s hard for you to keep up with it all. That’s why we stay on top of the latest products and technology, so we can let our customers know when we see something we know they may be interested in.
My customers appreciate having a real human to connect with about their gear. I make it my mission to make every shopping experience educational and FUN! Being a musician myself, it’s exciting to buy new gear, and I love to perpetuate and share that excitement and passion with my customers. When they need product support, they know they can count on me to help them solve their problems and that I’m sincerely committed to their success.
Deanna Hooper
Sweetwater: Your Best Choice
When it comes time to find just the right equipment for your studio, touring, worship, or podcasting needs, there’s really only one name and number you need to know. Call Sweetwater at (800) 222-4700.