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How can I get a new Authorization Code for my IK Multimedia software?

To authorize your product, you need to have access to a computer that is connected to Internet. So there are two authorization scenarios;
1. The computer in which you have installed the product is connected to Internet
2. The computer in which you have installed the product is NOT connected to Internet, but you have access to another computer that it is connected to Internet.

Please read the following instructions;

1) If the computer in which you have installed the product is connected to Internet, do the following:

– When the Product Authorization Wizard starts, insert your Serial number and click Next.
-Choose Request a New Authorization Code and click Next.
-Select Connect Using this Computer and click Next.
-Type your Username and Password and click Next, then continue to step 5. If you do not have an IK Multimedia account select the second option and create one.
– Click the Register Online button. In the IK Product Registration Page, complete the required fields and click Submit.
-Copy the Authorization Code recently generated.
-Go back to the Product Authorization Wizard and click Next.
-Click the Paste button. If the Authorization Code was properly pasted, a green check mark will appear to its right. Click Next.
-In the next window, your product Serial Number, Digital ID and Authorization Code will appear. Click Finish.

2. If the computer in which you have installed the product is NOT connected to Internet, but you have access to another computer that it is connected to Internet.

A) On the computer the software is installed:

-When the Product Authorization Wizard starts, insert your Serial Number and click Next.
-Choose Request a New Authorization Code and click Next.
-Select Connect Using another Computer, then Next. The current Digital ID will appear. Write it down on paper (or copy it to a text editor and save it on a portable device such as flash drive, CD, etc).

B) On the computer that is connected to the Internet:

Now log in to the User Area at https://www.ikstore.com/Login/IKLogin.cgi. Then, click on Request a new Authorization Code and type (or paste) the Digital ID into the proper product empty box.
-Now click on Get New Authorization Code. The new Authorization Code will be sent to your registered email address.
-Click Continue, scroll down to the new Authorization Code and write down or copy it.

A) On the computer the software is installed:

-Go back to the Product Authorization Wizard, and click Next.
Type in the new Authorization Code. If the Authorization Code was properly inserted a green check mark will appear to its right. Click Next.
-As a final step, please click Finish.

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