Microboards has confirmed that sometimes their ink cartridges can become defective or even be that way with new, rerplacement ink cartidges. There is a simple way to test the ink cartidges to confirm if they are defectve.
1. Remove the color ink cartridge and press the priniting end onto a paper towel for a few seconds.
2. If The resulting ink blot shows three distinct colors of Red, Yellow, & Blue then the cartridge is fine and the problem may be elsewhere with the DX1.
2. If the resulting colors are anything other than Red, Yellow, & Blue (Red, Yellow, & Orange or Green, Yellow, & Blue etc..) then the ink cartidge is bad and should be replaced.
Replacement ink cartridges can be obtained by calling Microboards tech support directly at 952 556 1639.