My computer changed and my authorization code no longer works, what can I do?
– launch software in Toontrack solo (latest version found via the Free Downloads section) or your host on the same machine/configuration as you intend to authorize use on
– upon launch, a screen comes up saying ‘…not authorized…’
– please copy the Computer ID displayed in this screen
– log in to your account
– go to My Products > Authorize Product and select the correct product in the drop down menu
– paste Computer ID, enter a short description (anything, i.e My Computer), and hit ‘authorize’
– copy the authorization code and paste it back into the screen
The above would also be outlined in this video:
http://www.toontrack.com/support_portal.asp?ID=13
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