¡Obtenga asesoría en español!  Llámenos hoy a (800) 222-4701
(800) 222-4700 Talk to an expert!
Loading Cart
Your Cart Is Empty

See what's new at Sweetwater.

My Cart this.cartQty
Recording Guitar Bass Keyboard Drums Live Sound DJ Band & Orchestra Content Creators Worship

Upgrade problems and issues

Upgrade problems and issues

Upgrade nightmares continue.

“I never upgraded my Mac OS from 8.0. Big mistake… since my ProTools upgrade from 4.3 to 5.0 requires Mac OS 8.6, which I can’t find anywhere. I’m still running MOTU Digital Performer 2.4, and my Waves Key Utility is 1.92. We won’t even mention Mezzo or the several other manufacturers / TDM that may need new authorizations…

“I’ve heard nightmare stories about OS 9.0 and software incompatibility (including OMS!), loss of authorizations, blah blah, blah….Should I continue to look for Mac OS 8.6, or try the 9.0 and venture into the “nightmare zone”? I’ve spent hours trying to get to the manufacturers on the phone, with little success to get answers to some of these problems. I know ProTools will run, but what about all the others? Also, I don’t have a MAC modem to get Internet downloads.”

This is quite a quandary, and we’ve seen quite a few customers suffer with this dilemma. First we’ll talk about OS9. We’ve already done one or two Tech Tips on the pros and cons of upgrading in general. OS9 is a big change, but for the most part we’ve been very impressed with its overall stability (far better than 8.6 in our opinion). Pro Tools 5.0 is also a vast improvement over 4.3 and it would be great for you to be able to use it. Since you know you are going to eventually end up at OS9 (or beyond) it may be prudent to bite the bullet now and do it. It’s been out long enough that anyone who doesn’t have their heads buried in the sand should be well underway developing for it. I know it’s tough for some of the smaller companies to do this development quickly, but it has been out many months now. As for how to get in touch with them all to confirm their progress, your guess is as good as mine. All I can say is that if you bought your equipment from Sweetwater you can call our Technical Support department and they’ll help you through it all. We often have special numbers we can call to get real answers on things like this (in addition to knowing it from dealing with it every day).

If you really want to try 8.6 for a while your best bet is to track down companies that sell used Mac hardware. One would think you would be able to find a new or used copy of 8.6 at a place that sells used computers. I am hesitant to make any specific recommendations because I haven’t personally been in touch with any recently, and I know some of these companies can be a bit “shady” at times (everyone please resist the temptation to send in your personal recommendations – they will not be printed).

Finally, without a modem on your Mac it is difficult to get updates, which are almost all available on the Internet now. You really should get a modem connected so you don’t have to transfer the updates from another computer or wait for them to send you a disk. You can probably find a used 28.8 modem for $10 somewhere. It will be slow and painful on big downloads, but as little as you will use it you can get by. Just start a download and go have dinner or something.

Offer applies only to single-receipt qualifying purchases. Select manufacturers may require that only the manufacturer’s products qualify towards the minimum purchase amount needed to be eligible for promotional financing. Otherwise, an invoice that meets the minimum purchase amount and contains at least one qualifying manufacturer product is eligible for promotional financing. No interest will be charged on promo purchase balance, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/31/2025: Purchase APR is 34.99%. Penalty APR is 39.99%. Min Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

The estimated required monthly payment shown which excludes taxes and delivery equals the amount financed divided by the number of months in the promo period, rounded up to the next cent. During the last month(s) of the promo period the required monthly payment may be reduced due to this rounding. These payments apply only with the financing offer shown. If you make these payments by the due date each month, you should pay off this amount financed within the promo period, if it is the only balance you are paying off. If you have other balances on your account, this payment will be added to any other minimum monthly payments.

Applies only to select items from this manufacturer. Ask your Sweetwater Sales Engineer for more details.