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How do I update the operating system (OS) on my ReMOTE LE?

1.36 is the latest version of the ReMOTE LE operating system (OS). You can see the OS version on your unit on the display when you turn it on. If the version number displayed is less than 1.36 then you need ot update the OS on your unit. Version 1.36 fixes a bug which may cause the unit to crash. To update your unit follow these steps:
Mac:

You can use a free application called SysEx Librarian to update the unit (download it from here). To update the ReMOTE LE, follow these steps:

1. Download the ReMOTE LE OS update sysex files from here.

2. Connect the ReMOTE LE to your computer and turn it on, then open SysEx Librarian.

3. Select ‘ReMOTE LE’ in the drop-down menu at the top of the SysEx Librarian window.

4. Drag the correct ReMOTE LE OS update sysex file (according to keyboard size) onto the SysEx Librarian window.

5. Get the ReMOTE LE ready to receive the new OS by pressing ‘global’ to enter the global menu, use the octave up button to scroll to the ‘New O/S from USB’ page and press ‘write’ so that the diplay shows ‘Waiting Download New O/S…’.

6. In SysEx Librarian, click on the ReMOTE LE OS update sysex file and then click the ‘play’ icon to send the data to the ReMOTE LE. Once the OS update has finished the display wil show ‘Save new O/S?’. Press ‘write’ to save it and then the ReMOTE LE will restart itself to complete the update.

PC:

You can use a free program called MIDI-OX to update the unit (download it from here http://www.midiox.com/). To update the ReMOTE LE, follow these steps:

1. Download the ReMOTE LE OS update sysex files from here.
http://www.novationmusic.com/downloads.asp?productid=29&type=1

2. Connect the ReMOTE LE to your computer and turn it on, then open MIDI-OX.

3. In MIDI-OX select ‘MIDI Devices…’ from the ‘Options’ menu and select ‘ReMOTE LE’ in the Input and Output lists (note it may show up as ‘USB Audio Device’ instead of ‘ReMOTE LE’) then click ‘OK’.

4. Get the ReMOTE LE ready to receive the new OS by pressing ‘global’ to enter the global menu, use the octave up button to scroll to the ‘New O/S from USB’ page and press ‘write’ so that the diplay shows ‘Waiting Download New O/S…’.

5. In MIDI-OX select ‘Sysex…’ from the ‘View’ menu to open the sysex window and then select ‘Send Sysex File…’ from the ‘File’ menu in the sysex window. Select the correct ReMOTE LE OS update sysex file (according to keyboard size) and click ‘Open’.

6. Once the OS update has finished the display will show ‘Save new O/S?’ (you may have to wait a few seconds after the file has been sent from MIDI-OX before this appears). Press ‘write’ to save it and then the ReMOTE LE will restart itself to complete the update.

7. If the display shows ‘Download new O/S Error Abort!’ then adjust the ‘Low Level Output Buffer Size’ in MIDI-OX by selecting ‘Configue…’ from the ‘Sysex’ menu in the sysex window. Try 128 and then repeat steps 4-6. If that doesn’t work then keep on doubling the output buffer size until the update completes successfully.

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