Why Choose Sweetwater?

At Sweetwater, we have one single goal in mind – to make you a satisfied customer. That single focus is our shared commitment and promise to you, and it drives everything we do at Sweetwater. We’re here to help you live your music dreams by giving you more than any other retailer.

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The Sweetwater Difference

United in a common goal, everything we do is focused on delivering the best possible service and experience to you. We call this The Sweetwater Difference – here’s what it looks like in action.

Personalized Gear Advice

Every customer has a dedicated Sales Engineer – a personal gear expert – to help them choose the perfect gear with confidence.
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Inspected, Tested, Ready to Play

From our meticulous 55-point Inspection for guitars to generously updating firmware, we do more before gear gets to our customers than any other retailer.
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Fast, FREE
Shipping

From guitar picks to complete drum kits, nearly everything ships for free — no minimum purchase required.
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Live Support from
Gear Experts

Our on-site Sweetwater Support team is just a phone call away when customers need help getting up and running.
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FREE 2-year
Warranty

Our Total Confidence Coverage Warranty gives customers extra peace of mind at no extra charge.
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Payment Options for
Every Budget

With budget-friendly flexible payments and special financing available, we give customers more ways to pay than anyone else.
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Wealth of Resources
at Your Fingertips

Product reviews, in-depth gear analysis, and detailed how-to’s – we freely share our instrument and pro audio expertise to help all music makers.
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Massive Selection from
Boutiques to Best Sellers

We carry a huge assortment of gear so customers can get everything they need all under one roof.
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Award-Winning
Customer Service

Our customer service is consistently ranked best in the industry year in and year out.
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Band & Orchestra
Instrument Rentals

Affordable monthly rental payments make it easy to provide any student with an educator-approved, quality instrument that will inspire a lifetime of music making.
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Gear Exchange

List your used gear with just a few clicks. Redeem your earnings in the form of a Sweetwater Gift Card and pay ZERO fees!
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DealZone

From Price Drops and Demos to Bundle Sales and Rebates, DealZone showcases your favorite gear at the very best prices!
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What Our Customers Are Saying

Hear directly from customers like you about why Sweetwater is the best place for music instruments and pro audio.

About Us

Since 1979, we’ve turned millions of music makers like you into friends by delivering uncommon service and unparalleled expertise. Our dedication has helped Sweetwater become the #1 online retailer of pro audio and music instruments in the United States.

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