Worry-free Shopping at Sweetwater

Price Protection

If our price drops within 60 days of your purchase, simply contact your Sweetwater Sales Engineer while the lower price is still available, and we’ll take care of the difference.

No-hassle Returns

We want you to be completely happy with your purchase. If you are not satisfied with any new product, for any reason, you may return it for a refund of the purchase price or an in-house credit, or you may exchange for another product within a fair amount of time from the shipping date (usually 30 days). If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund.

Fast, Free Shipping

Sweetwater has the best shipping deal on the planet: FREE SHIPPING* with no minimum purchase, on nearly everything we sell, all courtesy of Sweetwater. Click for complete details.

Lightweight items (13 ounces or less) will be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within two to four days. Heavier items (up to 150 lbs.) ship via FedEx Ground® or UPS Ground. Typical delivery time ranges from one to five days.

Have an APO or FPO address? Sweetwater is happy to offer FREE shipping* via the United States Postal Service to your APO or FPO address. If you need faster delivery, please call. We'll help find the shipping solution that works best for you.

* Certain items, such as special order or oversized may not qualify for free shipping. Click for complete details.

(NOTE: If you should return your purchase, the cost of shipping will be deducted from your credit or refund.)

Total Confidence Coverage Warranty

Our exclusive, free 2-year Warranty, which comes "in the box" with nearly every product we offer! This means your purchase is automatically protected for a minimum of two years. And if your manufacturer's original warranty is for more than two years, our warranty won't adversely affect it. Learn more here.