Inspected, Tested, Ready to Play

From our meticulous inspection processes for guitars and band and orchestra instruments, to generously updating firmware and creating new sounds, learn how Sweetwater does more before gear gets to our customers than any other retailer.

55-point Guitar Inspection
40-point Band & Orchestra Inspection
Certified Open Box Gear
Gear Optimization
55-Point Guitar Inspection

Sweetwater's 55-point Guitar Inspection

Sweetwater’s exclusive 55-point Inspection is a rigorous evaluation performed by our in-house Guitar Gallery Techs to assure every single stringed instrument priced $399 or more arrives to you factory-fresh and ready to play! You can be confident that they’ve looked at every aspect of that guitar or bass, from the input jack to the headstock — the same way you would in a store.

Each instrument ships with its own 55-point Inspection Certificate signed by the Tech who completed the process. Consider that signature our personal seal of approval that your instrument meets or exceeds factory standards.

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Sweetwater’s 40-point Band and Orchestra Inspection

Sweetwater’s exclusive 40-point Band and Orchestra Inspection assures our customers the instrument they receive arrives factory fresh and ready to play! Brass, Woodwind, and String instruments each have a unique 40-point Inspection process designed around their particular features, and we inspect every part of the instrument before sending it on to its new home.

Each instrument ships with its own 40-point Band and Orchestra Inspection Certificate signed by the Tech who completed the process. Consider that signature our personal seal of approval that your instrument meets or exceeds factory standards.

Learn More Shop Band and Orchestra

Sweetwater's Certified Open Box Gear

At Sweetwater, we are extremely selective. Unlike traditional demo gear that undergoes constant handling and wear, our Certified Open Box gear has either been lightly used or has simply been taken out of the box, ensuring its 'like new' condition. Each Certified Open Box item is carefully tested by our factory-authorized technicians and comes with a reduced price and Sweetwater's 2-year Total Confidence Coverage Warranty™. Experience gear that exceeds expectations and performs flawlessly—that's the Sweetwater difference.

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Sweetwater's Gear Optimization

Our Product Optimization department is dedicated to adding FREE extra value to the gear we offer. From creating custom keyboard sound sets to preinstalling firmware updates and performing all kinds of behind-the-scenes gear tweaks to provide you with an unequaled out-of-the-box experience.

Here’s a sampling of some of the products we optimize before they get to you!

Hammond
  • SKX Dual Manual Organ
  • SK1-88
  • SK1-73
  • SK1
IK Multimedia
  • Uno Synth Pro Keys 37-key Analog Synthesizer
  • Uno Synth Analog Synthesizer
Korg
  • Nautilus
  • Prologue 61-key 16-voice Analog Synthesizer
  • Prologue 49-key 8-voice Analog Synthesizer
  • Kross 2-88-MB 88-key Synthesizer Workstation
  • Kross 2-61-MB 61-key Synthesizer Workstation
Kurzweil
  • PC3K8
Moog
  • Theremini
  • One 16-voice Analog Synthesizer
  • One 8-voice Analog Synthesizer
  • Subsequent 37 Analog Synthesizer
Roland
  • Integra-7 Synthesizer Module
  • V-Combo VR-730 73-key Live Performance Keyboard
  • V-Combo VR-09-B 61-key Stage Performance Keyboard
  • JUNO-DS88 88-key Synthesizer
  • JUNO-DS76 76-key Synthesizer
  • JUNO-DS61 61-key Synthesizer
  • GAIA SH-01 Virtual Analog Synthesizer
Shop Keyboards Shop Synthesizers

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