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24/7 Online Technical Support

Sweetwater's SweetCare is your best resource for valuable information about the music gear you own or are planning to own. It's totally free, and you'll only find it at Sweetwater!

Thousands of Answers to Your Tech Questions!

Sweetwater's online Knowledge Base includes more than 27,000 tech articles covering music technology and audio engineering. From learning about digital audio formats to how to troubleshoot a misbehaving guitar amplifier, we created our online Knowledge Base to give you the most comprehensive online resource for music technology information and education.

Talk to Real Audio Experts!

Our award-winning tech support team is passionate about standing behind every purchase. If you got it from Sweetwater and something doesn't seem to be working right, call our experts and we'll help you find the right solution.

In-house Repairs for Fast Service

In addition to live phone support, we also have an expert repair team that can fix most gear issues right here, without having to ship to the manufacturer and back. When troubleshooting a problem leads you to a faulty piece of equipment, we're here to help!

When you need help, we have the answers!

  • Expand your knowledge with over 27,000 tech articles
  • Use our Mac and PC optimization guides to get the most out of your DAW
  • Learn tips and techniques from pro musicians
  • Build up your tech vocabulary with our comprehensive Glossary
  • Updated daily to keep you informed
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