Vic Firth M4 American Custom Keyboard Mallets - Extra Soft, Yarn

Sweetwater Sales Engineers are a world-class team of experts dedicated to you. Hand selected from across the globe, each brings a wealth of experience and expertise in the world of music gear to provide you with unparalleled service completely free of charge. Friendly relationships, real trust, and the right gear are only a call or a click away!

Sweetwater Sales Engineers attend Sweetwater University, an incredibly immersive, 13-week training program run by over 80 industry leaders and Sweetwater leadership.

Weekly Sales Meetings and Lunch & Learn chats with music industry experts ensure that Sales Engineers continuously expand their knowledge.

Many brand representatives have on-site offices, providing Sales Engineers with unprecedented access to the latest products, demos, and knowledge databases

Sweetwater Sales Engineers live and breathe gear and are as passionate about music as they are about helping you! Many have owned studios, worked as engineers, and performed as professional musicians on tours. Whether you are a beginner or an expert, your friendly Sales Engineer is professional, highly trained, and here to help you find the right gear.

Sweetwater Sales Engineers provide personalized customer service and will always recommend the right piece of gear based on your unique setup, goals, and budget. Your Sales Engineer is a committed partner in your musical journey and acts as your backstage pass to new and noteworthy gear.