Phil Potts
Phil Potts
I've had a passion for music since before I can remember. My mother tells a story of us visiting New Orleans when I was 3 and standing in front of a street musician, listening, enraptured. I remember getting an electronic toy guitar when I was 9 and pretending
I was Elvis. I started playing a real guitar in my teens, when I developed a deep love for the blues. While constantly learning and developing as a musician I have, for the last 15+ years, made my living performing live and in the studio, as well as teaching students of all levels. Whether its blues, rock, country, or jazz I take pride in being able to appreciate and play any style of music.
Now at Sweetwater Sound I receive training on the newest gear from manufacturers on a weekly basis. I am very confident I can help you with all of your musical needs. I look forward to speaking with you!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1640
E-mail Phil-
What was your occupation before coming to Sweetwater?
Musician. Always a musician.
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Why did you first apply for a job at Sweetwater?
Literally all of the best and smartest musicians I knew and performed with worked at Sweetwater. I wanted to be part of that culture.
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Technical strengths:
I'm particularly strong with all things guitar related. Whether its guitars, amps, or effects pedals, I'm confident I can help anyone get the tones inside of their head out into the world.
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Favorite music-related website:
I'm a big fan of PremierGuitar.com. The rig rundowns are great!
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Gear you own:
As a working guitarist for over ten years I've had the pleasure of playing through lots of cool gear over the years. My current primary guitar rig: Fender Highway One Strat, Carl Martin Compressor/Sustainer, Ethos Overdrive, Pro Co Limited Edition Reissue '85 Whiteface Rat Pedal, Boss Multi-Chorus, Hardwire DL-8 Delay, all into a Mesa/Boogie DC-3 Amp.
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Personal motto:
“It pays to keep an open mind, but not so open your brains fall out.”
― Carl Sagan -
What in your background prepared you most to help your customers with their audio needs?
Over the 5 years I taught music lessons I often helped my students pick out the gear that was best suited to their needs.
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What do you enjoy most about being part of the Sweetwater team?
The best thing about being at Sweetwater is I am constantly surrounded by extremely smart and talented musicians.
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What's the biggest gig you've ever played?
I headlined the main stage at the Beaches International Jazz Festival with international award-winning singer Sharrie Williams in 2012 in front of tens of thousands of people. Way too many for me to count.
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Who are some of the notable artists you've worked with?
The Avett Brothers, Joe Bonamossa, David Grisman, Scott Mathews, Tesla, Patrick Yandall, Duke Tumatoe, Sharrie Williams.
Interview with Phil...
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Phil's the man. Always helpful and quick to respond.
Ron from Galloway, OH
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Phil is great. He makes me feel like he's there as my personal pro to help me when I need something and not quite sure what it is that I need!
Thomas from Ozone Park, NY
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Excellent customer service, excellent product, excellent staff! I love that I can always reach a live person with questions. I always get individual treatment.
Kathy from Wilmington, NC
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Absolutely amazed by the personal service on our order! It is obvious customer satisfaction is a priority. Your company would be the first place we would look for music related items. Great prices, great service and BTW, even the little touch of adding some candy made my kids very pleased! Thank you!
David from Renton, WA
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I have to say it's the most personal order I've ever made from the pre-ship phone call, to the email, and finally the candy in the box. Thanks! I don't think I could beat the customer service even in a local shop
Chrystal from McMinnville, TN
