Your Sweetwater Sales Engineer

Phil Potts

your personal Sales Engineer, Phil Potts, is ready to help with any question or concern you have. Phil has an extensive music background and intense training on all the products that we carry. Click here to read more about Phil's background.

Call toll-free (800) 222-4700 or submit your question below.

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Hours of Operation:

*All hours listed are Eastern Time.

Store Hours

  • 9AM–9PMMonday–Thursday
  • 9AM–8PMFriday
  • 9AM–7PMSaturday
  • 11AM–5PMSunday
  • CLOSEDThanksgiving Day

Phone Hours

  • 9AM–9PMMonday–Thursday
  • 9AM–8PMFriday
  • 9AM–7PMSaturday
  • 9AM–6PMSunday
  • CLOSEDThanksgiving Day

Product Support Hours

  • 9AM–8:30PMMonday–Thursday
  • 9AM–8PMFriday
  • 9AM–7PMSaturday
  • 11AM–5PMSunday
  • CLOSEDThanksgiving Day

Current Sweetwater time is 2:59 PM Eastern