Stuart Niven
Stuart Niven
Hi, I'm Stuart! I was relocated from Brisbane Australia in 2008 by Sweetwater to be your Sales Engineer! I have been playing guitar since 1984 ( Yes, I saw the Hot for Teacher music clip by Van Halen and discovered my calling : ) After 12 years playing clubs with several bands, I graduated from the Conservatorium of Music on The Gold Coast of Australia with a Bachelor's degree in Musicology / Technology and spent the next 10 years freelancing and staff engineering many studios in Brisbane and Sydney. I ran my own mix room as well, based around a large Pro Tools HD system utilizing a great collection of hybrid digital and analog equipment.
My background and experience on stage and in the studio gives me a broad base of knowledge and really allows me to help my clients every single day in choosing equipment for their studio, guitar rig, or musical endeavor!
Here at Sweetwater I still spend a considerable amount of time training with product managers, product specialists, and getting my hands on the latest technology so that I can offer "front line" advice and opinions to my clients.
At anytime if I can be of service to you, please give me a call or drop me an e-mail. It is my pleasure to assist!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1337
E-mail Stuart-
Education/Certifications:
* BS. Pop Mus.QLD conservatorium of Music
* Certified Avid Icon and Venue Specialist.
* Certified SSL Matrix and AWS Console Specialist -
Where are you from originally?
I was born in the UK and immigrated to Australia when I was 9
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What was your occupation before coming to Sweetwater?
Recording Engineer / Producer
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Why did you first apply for a job at Sweetwater?
I was looking to put my experience and skills to a different use and saw Sweetwater as a great opportunity to learn, grow, and assist other musicians and engineers in their musical endeavors.
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Instruments you play:
Guitar and Bass
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Real-life hero:
My Father
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How would your boss describe you?
Passionate
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How would your best friend describe you?
To the point.
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What in your background prepared you most to help your customers with their audio needs?
Managing a busy recording studio where if it did not work, the music did not happen!
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What do you enjoy most about being part of the Sweetwater team?
I learn every single day via training and interaction with my many clients, which better helps me as a person AND better serves my clients!
Interview with Stuart...
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I believe that Stuart Niven is one of the most helpful sales engineer in any industry. He takes the right amount of time no matter if the purchase is $6 or $6000. He never fails to inform even if the product in question is not one that Sweetwater carries any longer. The prices at Sweetwater are competitive, but even if they weren't, Stuart would get my business because of the super service he gives. He brings additional VALUE to the buying experience. Stuart Niven is golden.
George from Bunker Hill, WV
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I began buying my musical equipment from Sweetwater about a year ago and was impressed with the service and follow-up that your company provides. My sales rep, Stuart Niven, was helpful with advice and genuinely looked out for my best interests as a musician. Other music outlets do not match up to the high quality of service that Sweetwater provides.
Jim from Peoria, IL
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Stuart - Thank you for always being so friendly and helpful. I LOVE working with you and love the excellent customer service that I receive every time I call. You always take the time to help me with the little details that I am not sure about and feel quite comfortable calling you with any questions that come up. Thanks for doing such a great job!!
Heather from Lowell, MI
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Sweetwater, once again great experience ordering and exceptional customer service! Stuart Niven great customer support! Keep up the great work.
Walt from Englewood, OH
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I normally would not fill out and return a customer comment card, but I feel like my sales engineer, Stuart Niven, did an amazing job! Stuart helped me find gear that was perfect for my needs. He was patient with me when I had a lot of questions that he probably hears all the time. You guys have a great sales engineer with Stuart. I hope he is my rep for a long time!
Matt from Woodruff, WI