I've had the RAM 5000 for more than two years now and it's been a great monitor controller. The sound is very neutral, it's built like a tank, and it has great features. A standout is the wireless remote control with detented level pot, not to mention the Bluetooth feature that allows anyone to link up their phone/laptop/device to play their own music through the monitor speakers, which musicians love to reference mixes against their favorite recordings. The connections are instantaneous and stable. Switching between monitors is fast and there's no pop or noise of any kind. The electret talkback mic works well, and the two headphone jacks are neutral-sounding and powerful. This unit allows 5.1 immersive sound, I hope they come up with a 9.2 version.

I would love to be corrected here but why can you not use more than one output at a time? this unit has 5 (stereo) outputs but you can only listen to one at a time. Very disappointing...

This thing sounds amazing and is easy to use. The Bluetooth controller is genius. I'm running two sets of monitors in the controller room and 1 set in the live room. Very convenient. Just buy it… You won't be disappointed.

Coming from the Dangerous Music D-Box+ needing 5.1, I was nervous to switch monitor controllers and D/A. Outside of acoustics and monitors, the D/A is a big part of the sound you're able to achieve. The D/A isn't that different from the Dangerous and seems slightly flatter, not by much though and you honestly have to listen intently to hear it.

Using the analogue input, which is unfortunately the only way to use 5.1, the signal isn't colored in any way. One thing I immediately noticed is that the output seems louder than the D-Box+.

There are a few of things I've noticed that need improvement:

1. When not in 5.1 Mode, the surrounds have a faint buzz that disappears as soon as you switch to 5.1.
*This also happens if you switch to another input besides the 5.1 input.

2. The DB25 connectors for the Cue inputs and outputs are too close together. I tried 2 different brands of DB25 cables and the fit was EXTREMELY TIGHT for both. (Everything is plugged in and functions properly, but I will be reaching out to Heritage to find out what brand of cables they used for testing because even though it works, I am worried that overtime there could be strain on the connectors.)

3. The talkback cannot latch.

4. The talkback has an audible "click" when engaged. ***SET THE VOLUME LOW BEFORE FIRST USAGE***

All that aside, I really like how the unit looks, not only in my rack, but also the remote on the desk. The volume knob is HUGE, which I'm still getting used to, but it is nice for not having to look at the controller to turn the volume up or down. Just reach in the direction on the controller and your hand will easily find the knob (even blind folded

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I've been using this for the last 2 years. It sounds great, wireless remote is cool and Bluetooth is awesome.

-My only negative feedback would be that in 2 years all the white volume markings and white printed text has worn off completely.

-there is no way to see what the battery level is.

-the remote sometimes doesn't connect to the main unit.

At last time I switched from Dangerous Music MONITOR ST and buy this one. Robust, full of features, clean sound, wireless, bluetooth etc.The best controller for the money. Heritage Audio do it again!
I love it!

I purchased the Heritage 5000 expecting state of the art performance. The first unit had very loud pop noises when switching speakers, thumps when using the mute button, and steady high frequency noise at all times. Sweetwater sent a second unit which had softer popping when switching speakers but the thumping and noise were still there.

I can not reccomend this product.