Randy Poteete
Randy Poteete
I've been passionate about all things music since I was a young boy and have been playing guitar since 1995. I am self taught and have played in a few bands, covering a variety of music. I have played everything from small basements to block parties to 1200+ seat venues. My interest in music also inspired me to do some songwriting and eventually home recording.
I have also spent time in a professional studio environment as a consultant during both the tracking and mixing process.
I look forward to being able to apply my experience and knowledge to any needs you have!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1780
E-mail Randy-
Where are you from originally?
Bakersfield, California
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Technical strengths:
I've been using Apple products for over 20 years and have become very familiar with their operating system and software like Logic. Plus, here at Sweetwater, we are always being trained and kept up to date on everything!
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Instruments you play:
Guitar, bass, *some piano*
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Gear you own:
Way too much to list. :)
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Family info:
I have a wonderful wife Kandace, three sons, Tascol, Thomas and Elvey and two dogs named Joey and Ross.
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Other stuff we should know about you (hobbies, talents, interests, etc.):
I love Progressive Rock, hiking, working on cars and woodworking.
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What in your background prepared you most to help your customers with their audio needs?
My own experiences with playing and recording.
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What do you enjoy most about being part of the Sweetwater team?
Being able to put my always-expanding musical experience and expertise to use everyday.
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What's the biggest gig you've ever played?
A venue that held about 12-1500 people.
Interview with Randy...
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I was very pleased working with Randy Poteete as he helped in keeping me updated with my order. I was referred to him by my friend who has worked with Randy. Keep up the good work Randy. I will not hesitate to work with him and the Sweetwater Company in the near future.
Patrick from Salt Lake City, UT
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Randy's the best. I explained my need to have very basic but professional voiceover recording equipment in my home and Randy very knowlegeably recommended what I should purchase, keeping minimal cost and complexity in mind. I received my equipment (computer, audio device, headset and microphone) promptly after ordering and the activation/installation instructions Randy provided were crystal-clear and easy to follow. Randy also provided me with links to video tutorials on Studio One and let me know that both he and the Sweetwater technical staff are available to support me as I encounter questions. It has been a great experience, and my "hope" right now is that I get so acclaimed as a part-time voice-over professional that I'll be coming back to Randy for an audio equipment upgrade!!!
Olga from Bloomfield, CT
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Man, I just wanted to drop you a line to tell you I really appreciated the excellent customer service I received from you and Sweetwater. From the sales support call last year to find a case that would fit my Destroyer bass, to the notification that you had them in stock after a long manufacturer delay, to the thank you call after I ordered, it was probably the best online shopping experience I have ever had. The case arrived quickly, in great condition, and fits my bass perfectly. My gear budget isn't super high, but you guys are going to be my first stop from now on, and I'm already raving about your customer service to my musician friends. Thank you so much.
Rick from Clarkston, WA
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Randy Poteete demonstrates the best customer service I've ever experienced with each and every order I place. He is knowledgeable about a remarkably wide range of instruments and pro audio equipment and never lets a question go unanswered. He gives me a ring when relevant new products hit the market, and always follows up to ensure satisfaction. It's for these reasons, the sales engineer - customer relationship goes far beyond just buying gear. Always a pleasure to do business with!
Kyle from Port Charlotte, FL
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Randy Poteete is excellent. Very knowledgeable and has always been helpful
Glenn from Orange, CT