Mike Arango
Mike Arango
My name is Mike Arango and I'm here to help. I have been a Sweetwater Sales Engineer since 2006 and I take great pride in offering responsive, professional service. My years of recording experience mean that I'll usually have a solution for any situation that you might encounter and, if I don't, I'll be happy to use my connections here at Sweetwater to come up with the right answer. I worked as an engineer (both freelance and staff) at various studios in Los Angeles. I draw on this experience to recommend the proper equipment for your studio. Having studied studio design and acoustics for years, I'm able to take your setup from a concept to a fully functional studio. Whether you're a studio pro, a touring professional, or an enthusiast putting together your first bedroom setup, I'm prepared to ask the right questions and to make appropriate suggestions to accommodate your needs. Most importantly, I am here to earn your business through responsive and knowledgeable service.
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1334
E-mail MikeInterview with Mike...
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Education/Certifications:
B.S. Telecommunications/Audio Production - Ohio University. AVID Pro Tools certified. AVID ICON Specialist. API 1608 certified. SSL Matrix/AWS certified. Apogee certified. Sweetwater University.
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Where are you from originally?
North Olmsted, OH
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What was your occupation before coming to Sweetwater?
Staff and Freelance audio engineer and Pro Tools editor
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Why did you first apply for a job at Sweetwater?
I took the virtual tour of Sweetwater online and really liked what they had to offer. The opportunity to work with so many like-minded audio geeks was very appealing and the place hasn't let me down.
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Technical strengths:
DAWs, plugins, outboard equipment and all things recording. Guitars and amps. I have also studied acoustics and studio design for years and have consulted on many builds.
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Instruments you play:
I am a vocalist and guitarist and very much enjoy the arts of recording and mixing.
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Gear you own:
My studio is centered around a 48i/o Pro Tools HDX system, Lynx AuroraN conversion, and an API console. I've accumulated a respectable collection of modern and vintage outboard and mics over the years as well as many plugins including UA, Fabfilter, Waves, Sonnox, McDSP, Soundtoys and more. I probably own too many guitars and amps but as most of us know, they each have their own personality.
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How would your boss describe you?
I think and hope he would describe me as knowledgable and dependable. I really take great pride in what I do here.
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What is the most important thing you've learned at Sweetwater?
I think the best lesson is that everything we do is for the customer. Ultimately, they're the reason we're here and growing, and it's pretty cool to be involved with a company where "do the right thing" isn't just lip service, but something that is actually practiced daily.
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A peek into a tracking session at my studio:
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Once again Sweetwater has just gone way above and beyond. I just purchased my second guitar from Sweetwater. My sales professional Mike Arango assisted me with both. Mike is extremely professional and efficient. My second purchase was a Godin Stadium 59. This was a special order. Not only did Mike get the guitar to Sweetwater in record time, it was delivered to my home within 3 days! The guitar is absolutely beautiful and Mike was once again a pleasure to work with. Thanks to everyone at Sweetwater. 10 out of 10 guys!!!
Ed from Sparks, NV
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Mike is so helpful! I appreciate all of his efforts to answer and explain questions.
Dave from Tiffin, OH
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I’m a long time customer with Sweetwater and had an issue with a product that was no fault of theirs. They made sure I had a replacement in record time. This is why I always shop first with Sweetwater: the service is second to none. Mike Arango, in sales as well as the service department went far beyond my expectations in resolving my issue. Knowledgeable people and great service is a winning combination. Thanks Sweetwater!
Jack from Houston, TX
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Mike Arango is the BEST! he has helped me countless times with orders. I swear, the guy must read his work emails on his off-time! If I send him and email, he or his team will respond within a few hours telling me my item has shipped or will ship shortly. Awesome customer service. I'm super happy with Mike, his team, the products and the great customer service.
Larry from Oregon City, OR
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When I called Sweetwater, Mike was good at helping me understand my audio problem and recommended the perfect product to fix it. I even got the item two days later!
Eric from Lexington, KY
