Mike Arango
Mike Arango
My name is Mike Arango and I'm here to help. I have been a Sweetwater Sales Engineer since 2006 and I take great pride in offering responsive, professional service. My years of recording experience mean that I'll usually have a solution for any situation that you might encounter and, if I don't, I'll be happy to use my connections here at Sweetwater to come up with the right answer. I worked as an engineer (both freelance and staff) at various studios in Los Angeles. I draw on this experience to recommend the proper equipment for your studio. Having studied studio design and acoustics for years, I'm able to take your setup from a concept to a fully functional studio. Whether you're a studio pro, a touring professional, or an enthusiast putting together your first bedroom setup, I'm prepared to ask the right questions and to make appropriate suggestions to accommodate your needs. Most importantly, I am here to earn your business through responsive and knowledgeable service.
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1334
E-mail Mike-
Education/Certifications:
B.S. Telecommunications/Audio Production - Ohio University. AVID Pro Tools certified. AVID ICON Specialist. API 1608 certified. SSL Matrix/AWS certified. Apogee certified. Sweetwater University.
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Where are you from originally?
North Olmsted, OH
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What was your occupation before coming to Sweetwater?
Staff and Freelance audio engineer and Pro Tools editor
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Why did you first apply for a job at Sweetwater?
I took the virtual tour of Sweetwater online and really liked what they had to offer. The opportunity to work with so many like-minded audio geeks was very appealing and the place hasn't let me down.
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Technical strengths:
DAWs, plugins, outboard equipment and all things recording. Guitars and amps. I have also studied acoustics and studio design for years and have consulted on many builds.
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Instruments you play:
I am a vocalist and guitarist and very much enjoy the arts of recording and mixing.
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Gear you own:
My studio is centered around a 48i/o Pro Tools HDX system, Lynx AuroraN conversion, and an API console. I've accumulated a respectable collection of modern and vintage outboard and mics over the years as well as many plugins including UA, Fabfilter, Waves, Sonnox, McDSP, Soundtoys and more. I probably own too many guitars and amps but as most of us know, they each have their own personality.
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How would your boss describe you?
I think and hope he would describe me as knowledgable and dependable. I really take great pride in what I do here.
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What is the most important thing you've learned at Sweetwater?
I think the best lesson is that everything we do is for the customer. Ultimately, they're the reason we're here and growing, and it's pretty cool to be involved with a company where "do the right thing" isn't just lip service, but something that is actually practiced daily.
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A peek into a tracking session at my studio:
Interview with Mike...
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I absolutely did not expect to receive a follow-up call from Sweetwater after I had cancelled my original order due to delayed fulfillment, but Mike and his team far exceeded my expectations. Also, Mike double-checked and made sure I bought the right case for the guitar. It is a perfect fit indeed. This ordering experience was very successful!
Emily from Winchester, KY
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Mike is always helpful and knowledgable about the gear I need. It is good to have him as my Sales Engineer. The Pioneer DJMV10 LF is awesome.
Rob from American Canyon, CA
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Mike has been great to work with! He always goes above and beyond to help me select the right gear.
Mark from Sandy, OR
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You did a good job. I dealt with Mike Arango and he was the best I've ever dealt with, and I've dealt with a lot of people. The customer service was so great and the follow-up after you got your stuff was just as caring. Thanks and keep up the great service.
Marvin from Avenel, NJ
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Mike Arango was on spot and immediately earned my trust with my first order of a guitar strap. I had no idea what Sweetwater was or how they did business. I'm not use to receiving a phone to check upon my satisfaction of a product. This very first time buyer experience built trust and shortly guided me to a guitar to help improve my musical interests. Then there was the old school thick paper catalog sent to me and I'm reminiscent of a buyer experience I thought was long forgotten. Am I too you young to remember the good old days? I'm a buyer that researches a ton of reviews searching for patterns. Sweetwater has a great track record. I've been scammed so many times in the musical industry that I was ready to give up hope. Then I discovered Sweetwater. In fact, I'm so happy with the service I hope to take a road trip someday to visit the main store. Chuck, thank you so much for everything you and AND your team has done to keep your customers happy! I truly enjoy working with Mike Arango and cannot be anymore thankful! I greatly appreciate the TOP SHELF customer service which is the BEST. Period!
Alan from Algoma, WI
