Mac Hatton
Mac Hatton
Hey! I'm Mac Hatton. I've been with Sweetwater since 2004 and I've been involved in recording and production for almost 20 years. Before coming to Sweetwater, I worked in Nashville including three years working at a large (7 studios) facility. I also did freelance work, editing, programming and engineering.
Sweetwater hours are more accommodating to my wife and two kids, so I made the move to Indiana. In addition to studio work, I spent a number of years mixing front of house and I continue to spend time in the studio. This professional studio and live sound experience helps me provide you with the solutions you need for your set up, be it studio, live installed sound or mobile recording. I've also set up numerous solutions for mobile churches.
I look forward to helping you with the next step in your audio journey. Give me a call!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1358
E-mail Mac-
Education/Certifications:
Vincennes University - Audio Recording. The Conservatory of Recording Arts and Sciences. Certifications from Avid (Icon, System 5 and Venue), SSL, Focusrite, Apple. Sweetwater University.
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What was your occupation before coming to Sweetwater?
Engineer/Programmer/Editor
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Why did you first apply for a job at Sweetwater?
Sweetwater gave me the chance to stay involved in audio, but have "normal" hours so that I could spend time with my wife and kids. I've been here since 2004 and have yet to be here at 2 a.m., drinking stale coffee to keep working!
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Gear you own:
Pro Tools + Complete Production Toolkit, Studio One Pro, Maschine a (virtual) pile of soft synths and samplers, MPC 2000 XL, CD turntable. Event 2020 monitors. An ever-growing collection of microphones. Thousands of drum samples.
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Family info:
Beautiful wife, Carrie and two amazing kids, Kaleb and Carissa.
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Favorite magazine:
Tape Op. I hang on to back issues until they fall apart. It's the only magazine I've kept every issue of since I started subscribing, back in 2001.
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Guilty pleasure of choice:
The Andy Griffith Show. I've got just about all of the black and white episodes on tape (yes, I still keep a VCR around), and can pick up dialogue in just about any episode wherever I hit play.
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What did you dream about doing for a living when you were growing up?
Something related to music. When I learned what an engineer was, that's what I wanted to do. The first time I walked into a studio, that was it for me, I was hooked.
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Describe the most dramatic situation in which you provided the Sweetwater Difference for a customer, or the most unusual/creative solution to a customer's problem:
I have a client who invested quite a bit into a very nice studio, and his engineer/wiring guy bailed on him early in the install process, leaving him stranded with a very nice, non functioning studio. I arranged to come in and re-wire his studio, then use it that week to record a band that I had previously scheduled for a remote recording. The session went off without a hitch and I was able to leave my client with a working studio.
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What in your background prepared you most to help your customers with their audio needs?
The countless hours spent in studios, venues and geeking out in manuals.
Interview with Mac...
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Mac has been very helpful in all of my purchases from Sweetwater and a great source of information anytime I’ve asked, about any product. My “direct connection” with Mac is comforting knowing that I can count on him to be straight with me.
Dub from Center Point, TX
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Mac Hatton was awesome! With people like him on your staff, I see why Sweetwater is still going strong! Mac Hatton made this transaction painless, and he's also very knowledgeable.
Freddie from El Paso, TX
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I just wanted to drop you a note about how wonderful our rep Mac Hatton is and what great customer service you provide. We received your letter thanking us for our recent purchase, that listed your email addresses, so I felt compelled to stop and say thank you to you as well. We have been using Sweetwater since the mid 90’s. Our company provides transcripts for CNN, Fox, ABC and also we record live hearings on Capitol Hill for transcription as well. Most of our work is audio based and finding good equipment can be hard, since everything has gone digital. I love that in the middle of my busy day when I get a request for equipment, I can either call or email Mac and he’s always able to find exactly what we need and beat the competitors prices. We will continue to do business with Sweetwater. Thanks for keeping this customer happy -- and the audio techs thank you for the bit-o-honeys!
Tina from Linthicum, MD
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Mac Hatton is a great guy to discuss musical needs with. He is extremely knowlegeable. What a fine man. What really strikes me is....he believes in his company loves what he does and that is a rare rare find. I ordered a guitar a 70th aniversary esquire. Amazing amazing help he gave me. He asked me if i had choices or needs , well a light one? Sure enough 6lb 8 oz Wow I never had that before. It shipped and it arrived in 2 days. Incredible customer service. It arrive well packed, I plugged it in and it was perfect. Sweetwater is my number one go to for all musical needs. The whole team deserves a great thank you!
Mike from Garden City, NY
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Mac Hatton is an excellent sales rep for Sweetwater. He is helpful, he is knowledgeable about products, and he never recommends things that are not relevant to my workflow,
Ahmad from Hewitt, TX