One stop for
Technical Support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage2
- Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Apple TV to an Apple Store or other Apple Authorized Service Provider
- Use with a Mac or PC
Apple Hardware Coverage
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service coverage includes the following:
- Your Apple TV
- AirPort3
- Included Siri Remote and power cord
Software Support Included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Renting and purchasing movies from the iTunes Store
- Using AirPlay to play content from iPhone, iPad, iPod touch, or Mac on your HDTV
- Connecting to additional services such as Netflix, Hulu, and more