I am Vern Crews, Director of Sweetwater's Music Education & Technology division. Our team specializes in servicing the educational sales channel which includes K-12 schools, colleges, universities. We work with music educators, fine arts departments, and performing arts centers nationwide.
I truly enjoy problem solving for my customers and helping them achieve their goals, whether it be in the classroom, on stage, or on the field. The performing arts go far beyond the performer. Technology touches every aspect of the production. For every one super-star, there are dozens of people, sometimes hundreds in the background making it all happen. This is why I believe teaching technology, as it relates to music and the performing arts, is so important.
What my customers get from me is always my very best. I'll do the research if I don't know it and present the information in a concise, objective and easy to understand format or presentation. I promise to think through the process to assist providing solid value added solutions with quality product selections. I understand how difficult it can be securing funds for the performing arts. Therefore, I will challenge them when I don't think they are making a wise decision. It is important to me that we get it right the first time!
As your personal contact here at Sweetwater, please let me know anytime I can offer help or advice.
(800) 222-4700 ext 1950E-mail Vern
I was born in Fort Dix, New Jersey. I'm the son of a career military man, a soldier for almost 24 years. We moved frequently throughout most of my early years. I learned how to make friends quickly. It was my humble beginnings learning to listen to people that has been key to my development as a sales professional.
I managed a 5-store regional musical instrument company based in Akron, Ohio called Lentine's Music. I had also worked as a manufacturer's and independent sales rep within the industry for a number of years. Just some of the brands I've represented are; Audio Technica, Mackie, Denon & Marantz Professional, Fender Audio, Ludwig and Gretsch Drums, Zildjian, Hamer, Takamine & Ovation Guitars, Sabine, Fijitsu Plasma Displays & Listen Technologies to name a few.
I had known of and worked with Sweetwater on a number of different levels prior to coming here. I have been in the industry for 28 years and have had the pleasure of knowing the owner of Sweetwater for most of my career. At one point we were friendly competitors. When the opportunity presented itself, I became very interested in being part of the most innovative music and music technology organization in the industry. It has been an amazing fit and I'm extremely proud to be part of the team.
Computers, recording, software, electronic keyboards, pro audio and sound systems, home theater. I can drive a nail straight too!
I programmed my first synthesizer in 1975, and have been hooked ever since!
I am a keyboard player who enjoys playing bass. However, my first instrument was a drum set. I then switched to guitar, back in the day when rhythm funk guitar was some pretty groovy stuff. I eventually switched to keyboards when my uncle, the infamous PeeWee Markette of Birdland fame, gave me a Hammond organ.
Digidesign/Avid 003 Control Surface, M-Audio Prokeys 88, Keystudio 49i, Yamaha Motif 6XF & MM6 synthesizers. Monitors include a pair of MR8, BX8, BX5 & HS50 monitors with a variety of subs. Numerous mics, including a Shure KSM353, AT4050, AKG C414XL II, two Rode K2's, a K2000 and NTK. A couple of Takamine acoustics from my rep days and an Ibanez SR Premium bass, I work with Pro Tools, Sonar X2, Acid, Reason, Komplete Ultimate and a number of other software apps
I have a lovely wife, two step daughters, and 3 grandchildren. I also suffer from middle child syndrome...
I have been in this industry for more than 27 years and have more than 38 years of practical and professional experience as a music technology and audio specialist and as an electronic musician. I am an avid golfer and I enjoy cooking.
Authentic Gummy Bears imported from the Black Forest in Germany. Potato chips...
I have been in this industry for more than 28 years and bring 40 years of professional and practical experience to the table. I owned a production studio, performed live for more than 20 years, and have learned from some of the best over the years.
Being part of a winning team where everyone has the same goal. Do the right thing for the customer!
Vern, after everything, you continue to be the model of professionalism and customer service. Thank you.
Shawn from Geneva, IL
Y'all ALWAYS do a great job! I bug Vern Crews to death, but he is always patient and helpful. He helps me find what's right at the right price every time. Besides the candy, I get solid advice on gear that works, and it's priced competitively.
Max from Madison, MS
Excellent customer service, excellent product, excellent staff! I love that I can always reach a live person with questions. I always get individual treatment.
Kathy from Wilmington, NC
Absolutely amazed by the personal service on our order! It is obvious customer satisfaction is a priority. Your company would be the first place we would look for music related items. Great prices, great service and BTW, even the little touch of adding some candy made my kids very pleased! Thank you!
David from Renton, WA
I have to say it's the most personal order I've ever made from the pre-ship phone call, to the email, and finally the candy in the box. Thanks! I don't think I could beat the customer service even in a local shop
Chrystal from McMinnville, TN