Used Music Gear & Audio Marketplace - Gear Exchange
 
Fort Wayne, IN
Sweetwater Customer Since 2015
(8)

I'm Kevin from the South Suburbs of Chicago. I moved to Fort Wayne in January of 2022 and work in the Sweetwater Guitar Shop. I have been playing guitar for over 20 years, and I have been modifying/working on them for almost as long. I love what I do, and I love helping people get their dream gear!

Seller Review Summary

5 out of 5
8 Customer Ratings
5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

Seller Reviews

Purchased By: S***n Date Ordered: September 17, 2025 Date Reviewed: October 2, 2025

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Thankfully Kevin the seller was a helpful, stand up guy. He packed the guitar beautifully. Important because shipping was an absolute nightmare. We agreed to ship it UPS. Someone in the shipping dept. shipped it US postal service. It took 9 days. Tracking showed it sitting in a freezing Colorado facility. After 9 days I drove into town, as they do not deliver here in the northern Sierras. I stood in line to receive a dirty box with a smashed in corner and several holes. The interior box and the guitar looked good when I opened them 36 hours later. Did the guitar freeze and thaw a few times? Are there hairline cracks my old eyes can't see? Has the pickup been damaged or loosened? Who knows. 9 days to ship? Not OK. I'm a big Sweetwater fan. Small details can be very important. The seller was great, and much appreciated. The shipping was a bad chapter that has robbed me of peace of mind. No warranty, plenty of concerns. Result? I'm not a happy customer.
Purchased By: J***e Date Ordered: October 13, 2024 Date Reviewed: October 23, 2024

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The tuning machines are perfect. Put them on a JS200...(Epiphone)..Winner...Winner...Chicken Dinner....Most Excellent! Johnny
Purchased By: P***3 Date Ordered: September 23, 2024 Date Reviewed: October 3, 2024

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As advertised and fast shipping.
Purchased By: J***. Date Ordered: September 20, 2024 Date Reviewed: October 1, 2024

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He's very nice and attentive! Package was shipped well and cleaned before shipping.
Purchased By: J***T Date Ordered: August 22, 2024 Date Reviewed: September 2, 2024

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Amazing seller. 11/10!
Purchased By: A***. Date Ordered: November 4, 2023 Date Reviewed: November 15, 2023

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Kevin is definitely an awesome person and he delivered exactly what I ordered, quicker than expected. The guitar was wrapped with care and is an absolute beast to play. 10/10 would recommend! Thanks again man and… SHRED TIL YA DEAD

Seller Response

Thanks for the killer review man!!! I really appreciate it!! Glad you dig the geetar!!!! 🀘🏻🀘🏻
Purchased By: B***. Date Ordered: October 13, 2022 Date Reviewed: October 25, 2022

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Purchased By: K***. Date Ordered: September 16, 2022 Date Reviewed: September 20, 2022

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Great communications and fast shipping. Pickups were as described. Great first purchase experience on the Gear Exchange.

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