12+ months of constant failures warrant a detailed warning to anyone who might consider buying this product.

This is a beta product being sold as a flagship from a well known vendor. Strongly recommend not buying this.

Out of the box:

- HiHat could NOT calibrate. Phone call to support yielded an engineer who directly offered a replacement or to help me disassemble and adjust the calibration. This required taking the top cymbal off and disassembling it so a small white screw could be adjusted.

Since then:
- Tom 1 head has started to disintegrate. I don't play hard. I use Manhattan 7a sticks. The issue is that it's a two ply head and there are ZERO parts offered. I ended up having to buy an Evans DbOne replacement.
- The software is extremely buggy. Bluetooth connection has a ~5 minute window, and if you miss that, you have to restart either bluetooth or the entire module.
- USB-C audio degrades rapidly. Within a song or two, it starts to artifact, and longer songs degrade into static and pops.

Zero firmware updates since April 2025, despite many bugs.

Wanting to be frugal and knowing I'd have a very hard time selling this to someone else (because I'm an ethical person), I decided to order the recently released expansion cymbal (after over a year of asking). On arrival, zero connection to the module. Almost as if the extra ports were decorative.

Thankfully I'm an engineer by trade, so I re-ran setup and said I had the Gold EX kit (which ships with the additional cymbal) and it worked. The point here is that Zildjian released an expansion cymbal but without a software update, you have to re-run setup.

Overall, this is a 0/5 product. It's apparent that the company is banking on their name instead of providing a quality product. Maybe people will start selling them for parts, because there are none on offer.

We bought these for church, I think the build quality is solid, price was decent, cymbals work pretty well, the brain we sent back the first week. the second brain already has a port down so we will have to deal with that. If you are buying these for home practice. late night jams. or rehearsals, I would say they will work pretty well. for commercial use, I would say either go elsewhere or maybe the gold kit? we seem to have nothing but issues with ours. you also have to take into factor that you have to approach them like they are an electronic kit and be a little easy on them.